• about the recruitment process
    • I completed the registration. What’s next?

      Thank you for registering! We need a little time to study your profile. We will invite you for a short call or ask some questions in a letter afterward. Be sure to send in your CV to help us learn about your current projects quicker.

    • How can I become a Lemon.io freelancer, and how long will it take?

      Besides registering, the hiring process includes CV screening, a short call with a recruiter, and a tech interview. We will register you on the platform and start looking for a project for you afterward. Usually, it takes a week or two, depending on your ability and our resources.
      Search for a project and an interview with a client takes several days to several weeks. It depends on your stack’s popularity and the availability of projects. People willing to join our platform are very active now, so there might be a slight delay. But we will contact you for sure. We will give feedback after each stage, whatever it may be.

    • What are your criteria for choosing freelancers?

      There are several crucial conditions:

      • you can work 20 hours a week;
      • you are a citizen of Ukraine, Poland, Romania, Bulgaria, Czech Republic, Hungary, Turkey, Slovakia, Spain, Italy, Greece, Portugal, Lithuania, Latvia’, Croatia, Bosnia and Herzegovina, Estonia, Moldova, Albania, North Macedonia, Slovenia, Montenegro, Kosovo, Cyprus, Andorra, Malta, Brazil, Mexico’, Colombia, Argentina, Peru, Chile, Guatemala, Ecuador, Bolivia, Haiti, Dominican Republic, Honduras, Paraguay, El Salvador, Costa Rica, Panama or Uruguay;
      • you are fluent in English and can have written communication in it;
      • you have three or more years of experience with a particular technology.

      We usually work with freelancers with different technologies and stacks. Sometimes we suggest delaying the communication if we are sure there are no projects for your specific stack and they would not appear soon.

    • What does your technical interview look like?

      Experienced freelance professionals conduct technical interviews. Usually, it takes about an hour. It consists of theoretical questions and a couple of practical tasks. This interview is general and is necessary before we find a project for you. We will interview you on your primary technology or the one that you would like to work with. Besides technical knowledge, the specialist will pay attention to soft skills and communication culture. By the way, this is a great opportunity to learn from the freelancer about his lemon.io experience, projects, and clients.

      It is a one-on-one interview with a specialist, who will pass the feedback to the recruiter. We will contact you to inform you about the result the same or the next day.

  • about lemon.io
    • How are you different from a regular outstaff company?

      Our platform can provide you with short-term and long-term projects. You can reject a project if you are not interested. Your involvement in the project is only up to you. This is generally impossible in an outstaff company. We also don’t delay the hiring process for several months and don’t have many interview stages.

    • What are the advantages of working with you?

      What are the disadvantages of other freelance platforms? You have to sell yourself, compete with more affordable freelancers, and share your earnings with the platform. Sometimes the client disappears and does not pay.

      Lemon.io is the opposite. 

      You do not have to sell yourself, bargain, worry about organizational matters, improve your rating, and compete with others. Our team will take care of it all, but only as long as it takes to get you started. We do not meddle in your relationship with the client. We do not have one-on-ones, managers, and intermediaries. It is just you and the client. At the same time, our team will always support you in any situation with clients.

      We only want to work with cool people, you won’t find rude or strange clients. We promise our clients the same: we value the high culture of communication among developers.

      We also guarantee financial security. Even if the client disappears, we still pay you. Leave the risks to us.

    • Is there a time tracker on the platform?

      We do not use time trackers. You just submit the number of hours. Sometimes clients ask to install a time tracker, but you can refuse, and we will select another project for you.

    • Is your platform public? Can my current employer see me there?

      No, the public can’t see our candidates. Even clients see candidates only when we schedule a call.

  • about clients and projects
    • Who are your clients?

      Mainly startups from Western Europe and the United States. Mobile app projects go on for 2-3 months. Web projects go on for 3-6 months. Some projects can last one month. Others might take over a year.

    • Do you specialize in certain technologies and areas?

      There is no specific direction. We work in fintech, healthcare, education, sports, social projects, e-sports, e-commerce, business software creation, and travel.

      We can offer a wider choice for specialists with tech like JavaScript and its frameworks, React Native/iOS/Flutter, TypeScript, Python, Ruby, PHP. We are also looking for strong data scientists and UI/UX designers. If you don’t find your technology of choice here, register anyway. Clients come to us with a variety of requests. Our recruiters will tell you if there is something for you now 🙂

    • Are there any schedule restrictions? Will I need to work in the client’s timezone?

      There are no strict frameworks — you can choose a suitable time. You have to agree upon the time for calls/letters with the client, though. American clients can request from freelancers about 3-4 hours of adjoining time for communication. 

    • How does the communication with the client go?

      Most clients use Slack, Jira, Trello for communication and distribution of tasks. Many projects have daily meetings or meetings a couple of times a week to sync up and ask the necessary questions.

    • Is there always a person with expertise on the client’s side?

      Sometimes not. We try to be careful with non-technical founders without a CTO. Teams with no duplicated developer’s expertise in a particular stack come across regularly. 

    • How can a client understand if I am good for a project when there is no technical review on their side?

      The client trusts our expertise and choice of a developer. Usually, even non-technical clients have requirements for the candidate prepared by someone else. They can check these requirements according to the CV or clarify information missing from the interview. Soft skills are also crucial for non-technical clients.

    • Who makes the work estimates and sets deadlines?

      The developer does. They estimate the hours and the deadline: for example, 40 hours with a specific date deadline. It often makes sense to give a range (min-max) and stipulate what it depends on for a not very detailed scope of work.

      An estimate is made only for new projects with a scope of work crucial to evaluate in advance before the start. For example, creating a mobile application from scratch using ready-made designs/specs.

      Sometimes the client has a deadline and an understanding of how many hours to buy. If his expectations are unrealistic, it is decisive to discuss them at the start and move on only if you are sure about the deadline/number of hours.

      Sometimes the developer estimates the tasks after the start, together with the team.

    • Could it be that the client disagrees with my estimate of the tasks?

      Yes. If we are talking about the estimate before the start, it makes sense to give as many arguments as possible to confirm your expectations. We advise against settling for a low estimate to please the client’s expectations because it can have negative consequences.

      We can ask another developer to take a look at the project and give their opinion. If the client’s expectations are far from reality and this was confirmed by several of our developers, we will most likely refuse to work with such a client.

    • What if I give the wrong estimate and end up overworking or working less?

      If the estimate turned out to be incorrect, you should immediately inform the client. Explain the reason (such as new requirements, unforeseen difficulties that became clear after reading the current project code, underestimation of the complexity, etc.). It is important to wait for the client to confirm they are willing to pay for more hours and incur additional costs before proceeding.

      If the incorrect estimate is entirely developer’s fault (not enough experience to estimate correctly, with no new information and clarifications added), it will most likely be logical to discuss the possibility of developer charging only for the originally stipulated time during the estimation or a bit more. Still, each case is unique.

    • Can I learn new technologies while working on the project?

      Yes, if you have sufficient experience with the basic required technology, but not any additional ones. The client may not mind that you have mastered this additional technology on the project.

      If you are learning something outside of projects, you can contact our team once you are ready to validate your expertise. We will schedule a new technical interview and suggest projects using other technologies in case of success.

  • about payments and legal
    • How do I get paid?

      We multiply the number of hours you logged by your rate and add $3 (commission for sending funds) at the end of each month. Payment is made on the 9-10th of the upcoming month to your Payoneer account, with no commissions on our side.

      Payments go strictly once a month, according to the hours you logged during the previous month.

    • Is there another payment option?

      Only this option is available. It takes 10 minutes to register on Payoneer, and you can withdraw funds to any account.

    • How do I define my rate?

      We clarify your rate before we start offering projects. It will be your rate for any project on our platform by default. You can raise/lower your rate when we offer you a particular project.

      If you have not previously worked with an hourly wage, then divide your current or last salary by 168 (number of hours worked per month) to get an approximate figure.

    • How often can I change the rate?

      We clarify the rate before the start of the project. You can revise it no earlier than in 3 months. If you are working on a project for a long time, rate changes are also possible, but not more than once every six months. Clients usually do not welcome rate changes in the middle of the project. It is better to clarify your expectations at the initial stage.

    • Do I need to sign a contract?

      You need to accept the Terms&Conditions on the platform and sign an NDA with the client before we start our cooperation.

  • final
    • How quickly can you find me a project?

      It all depends on the popularity of your technologies and the number of hours you can devote to the project. We will most likely find a project in less than a week if you are full-time ready. It may take longer if we’re talking about part-time. The rate also affects it. It may take longer if your rate is high.